Image doesn't appear when converting to pdf from html

Hello,

So I am having an issue with a html page than contains an image in the footer, when I generate the pdf file, the image that should appear from database it's not appearing, instead it shows the image chosen as default.

I set the width and height fixed, even so it didn't work.

I am using the version 10 and have as template Lisbon theme.

When i change the pdf url and try to inspect it, I see the expecting image, what am i missing?

Any tips?

Thanks in advance

Sumeiya Rachid wrote:

I solved the problem, the issue was that, this image was associated to a user where the user was equal to GetUserId(), so I learned that html page user is anonymous therefore the default image was showing instead of the database.