Generating mobile app icon for iOS error. Android works

Generating mobile app icon for iOS error. Android works

  

Hello all,

I'm currently trying to change the icon for a mobile app (iOS+android), but it's only working for android.

My steps:



When generating the error in attachment occurs.

Any one got a solution or had the same problem that could give me some feedback? Uploading a new icon from the application management also doesn't work. All the plugins are also working if I take the icon extension logic, so it's not about the plugins.


Many thanks,

André Paula

Andre Paula wrote:

Hello all,

I'm currently trying to change the icon for a mobile app (iOS+android), but it's only working for android.

My steps:



When generating the error in attachment occurs.

Any one got a solution or had the same problem that could give me some feedback? Uploading a new icon from the application management also doesn't work. All the plugins are also working if I take the icon extension logic, so it's not about the plugins.


Many thanks,

André Paula

I forgot to add a height in the configuration, however, the problem still persists.


The code I'm using:


{
    "resources": "Icon_PACE_app.zip",
    "icons": {
        "android": [{
            "resource": "app-icon.png",
            "density": "ldpi"
        },
        {
              "resource": "app-icon.png",
            "density": "mdpi"
        },
        {
             "resource": "app-icon.png",
            "density": "hdpi"
        },
        {
             "resource": "app-icon.png",
            "density": "xhdpi"
        },
        {
              "resource": "app-icon.png",
            "density": "xxhdpi"
        },
        {
              "resource": "app-icon.png",
            "density": "xxxhdpi"
        }],
        "ios": [{
            "resource": "app-icon.png",
            "width": "20",
            "height": "20"
        },
        {
            "resource": "app-icon.png",
            "width": "29",
            "height": "29"
        },
        {
            "resource": "app-icon.png",
            "width": "40",
            "height": "40"
        },
        {
            "resource": "app-icon.png",
            "width": "48",
            "height": "48"
        },
        {
            "resource": "app-icon.png",
            "width": "50",
            "height": "50"
        },
        {
            "resource": "app-icon.png",
            "width": "55",
            "height": "55"
        },
        {
            "resource": "app-icon.png",
            "width": "57",
            "height": "57"
        },
        {
            "resource": "app-icon.png",
            "width": "58",
            "height": "58"
        },
        {
            "resource": "app-icon.png",
            "width": "60",
            "height": "60"
        },
        {
            "resource": "app-icon.png",
            "width": "72",
            "height": "72"
        },
        {
            "resource": "app-icon.png",
            "width": "76",
            "height": "76"
        },
        {
            "resource": "app-icon.png",
            "width": "80",
            "height": "80"
        },
        {
            "resource": "app-icon.png",
            "width": "87",
            "height": "87"
        },
        {
            "resource": "app-icon.png",
            "width": "88",
            "height": "88"
        },        
        {
            "resource": "app-icon.png",
            "width": "100",
            "height": "100"
        },
        {
            "resource": "app-icon.png",
            "width": "114",
            "height": "114"
        },
        {
            "resource": "app-icon.png",
            "width": "120",
            "height": "120"
        },
        {
            "resource": "app-icon.png",
            "width": "144",
            "height": "144"
        },
        {
            "resource": "app-icon.png",
            "width": "152",
            "height": "152"
        },
        {
            "resource": "app-icon.png",
            "width": "167",
            "height": "167"
        },
        {
            "resource": "app-icon.png",
            "width": "172",
            "height": "172"
        },
        {
            "resource": "app-icon.png",
            "width": "180",
            "height": "180"
        },
        {
            "resource": "app-icon.png",
            "width": "196",
            "height": "196"
        },
        {
            "resource": "app-icon.png",
            "width": "1024",
            "height": "1024"
        }]
    }
}



Hi Andre,

Have you tried changing app icon from here

- Try to change app icon from here

- Publish the module

- Generate new .ipa and .apk files and install on your phone and try

Thanks and Regards,

Suraj Borade

Suraj Borade wrote:

Hi Andre,

Have you tried changing app icon from here

- Try to change app icon from here

- Publish the module

- Generate new .ipa and .apk files and install on your phone and try

Thanks and Regards,

Suraj Borade

Thanks, for the reply, but I already tried, as I said in the post above "Uploading a new icon from the application management also doesn't work.". 


Hi Andre,

I'd get this error some time ago an after a while I was able to generate the build successfully. I believe that it's due to a problem with outsystems. You can try again later or contact outsystems support.

Patrícia Ferreira wrote:

Hi Andre,

I'd get this error some time ago an after a while I was able to generate the build successfully. I believe that it's due to a problem with outsystems. You can try again later or contact outsystems support.

Thanks Patrícia, unfortunately for me the problem still persists after others versions generation. Also sent a ticket to the support.



Solution

Used the upload icon functionality with an image with less than 80kb and .png and it worked

Solution

Hi Andre

What was the previous size of image which you used for icon?