Mobile app does not open

Mobile app does not open

  

I all, i have a app created in outsystems and in my mobile phone it does not open (xiaomi mi 6) and in the phones of some of my colleagues it opens without a problem, and works fine, even a colleague that have the same phone i have.


I was able to get a log using android studio, and got this:


04-09 15:39:06.927 11532-11532/? A/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
04-09 15:39:06.927 11532-11532/? A/DEBUG: Build fingerprint: 'Xiaomi/sagit/sagit:8.0.0/OPR1.170623.027/V9.2.3.0.OCAMIEK:user/release-keys'
04-09 15:39:06.927 11532-11532/? A/DEBUG: Revision: '0'
04-09 15:39:06.927 11532-11532/? A/DEBUG: ABI: 'arm64'
04-09 15:39:06.927 11532-11532/? A/DEBUG: pid: 11509, tid: 11509, name: perReaperMobile  >>> com.infosistema.isosv10prod01.InfosistemaPapperReaperMobile <<<
04-09 15:39:06.927 11532-11532/? A/DEBUG: signal 6 (SIGABRT), code -6 (SI_TKILL), fault addr --------
04-09 15:39:06.928 11532-11532/? A/DEBUG: Abort message: 'java_vm_ext.cc:504] JNI DETECTED ERROR IN APPLICATION: GetStringUTFChars received NULL jstring'
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x0   0000000000000000  x1   0000000000002cf5  x2   0000000000000006  x3   0000000000000008
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x4   0000000000000000  x5   0000000000000000  x6   0000000000000000  x7   7f7f7f7f7f7f7f7f
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x8   0000000000000083  x9   86f7ac72b71cf69a  x10  0000000000000000  x11  0000000000000001
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x12  ffffffffffffffff  x13  ffffffffffffffff  x14  ff00000000000000  x15  ffffffffffffffff
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x16  0000007f2c19d2f8  x17  0000007f2c13ed40  x18  0000000000000020  x19  0000000000002cf5
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x20  0000000000002cf5  x21  0000007f1a932680  x22  0000000000000002  x23  000000000000121a
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x24  0000000000000021  x25  0000007f1b3bc400  x26  0000000000001219  x27  0000007fdd76aee0
04-09 15:39:06.928 11532-11532/? A/DEBUG:     x28  0000000000000043  x29  0000007fdd76ad80  x30  0000007f2c0f2e54
04-09 15:39:06.928 11532-11532/? A/DEBUG:     sp   0000007fdd76ad40  pc   0000007f2c13ed48  pstate 0000000060000000
04-09 15:39:07.233 11532-11532/? A/DEBUG: backtrace:
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #00 pc 0000000000069d48  /system/lib64/libc.so (tgkill+8)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #01 pc 000000000001de50  /system/lib64/libc.so (abort+88)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #02 pc 0000000000436b50  /system/lib64/libart.so (_ZN3art7Runtime5AbortEPKc+528)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #03 pc 0000000000437260  /system/lib64/libart.so (_ZN3art7Runtime7AborterEPKc+24)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #04 pc 000000000052183c  /system/lib64/libart.so (_ZN7android4base10LogMessageD1Ev+900)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #05 pc 00000000002d5824  /system/lib64/libart.so (_ZN3art9JavaVMExt8JniAbortEPKcS2_+1716)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #06 pc 00000000002d5a00  /system/lib64/libart.so (_ZN3art9JavaVMExt9JniAbortVEPKcS2_St9__va_list+116)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #07 pc 00000000001089e4  /system/lib64/libart.so (_ZN3art11ScopedCheck6AbortFEPKcz+148)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #08 pc 000000000010801c  /system/lib64/libart.so (_ZN3art11ScopedCheck13CheckInstanceERNS_18ScopedObjectAccessENS0_12InstanceKindEP8_jobjectb+832)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #09 pc 00000000001069ac  /system/lib64/libart.so (_ZN3art11ScopedCheck5CheckERNS_18ScopedObjectAccessEbPKcPNS_12JniValueTypeE+856)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #10 pc 000000000010fbd0  /system/lib64/libart.so (_ZN3art8CheckJNI22GetStringCharsInternalEPKcP7_JNIEnvP8_jstringPhbb+656)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #11 pc 000000000000100c  /system/lib64/libwebviewchromium_loader.so (_ZN7android12_GLOBAL__N_117LoadWithRelroFileEP7_JNIEnvP7_jclassP8_jstringS6_S6_S6_P8_jobject+80)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #12 pc 0000000001d6772c  /system/framework/arm64/boot-framework.oat (offset 0x942000) (android.webkit.WebViewFactory.nativeLoadWithRelroFile+284)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #13 pc 0000000000507038  /system/lib64/libart.so (art_quick_invoke_static_stub+600)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #14 pc 00000000000d804c  /system/lib64/libart.so (_ZN3art9ArtMethod6InvokeEPNS_6ThreadEPjjPNS_6JValueEPKc+260)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #15 pc 0000000000281d98  /system/lib64/libart.so (_ZN3art11interpreter34ArtInterpreterToCompiledCodeBridgeEPNS_6ThreadEPNS_9ArtMethodEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+352)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #16 pc 000000000027c460  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+672)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #17 pc 00000000004efb1c  /system/lib64/libart.so (MterpInvokeStatic+468)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #18 pc 00000000004f8894  /system/lib64/libart.so (ExecuteMterpImpl+14612)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #19 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #20 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #21 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #22 pc 00000000004efb1c  /system/lib64/libart.so (MterpInvokeStatic+468)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #23 pc 00000000004f8894  /system/lib64/libart.so (ExecuteMterpImpl+14612)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #24 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #25 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #26 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #27 pc 00000000004efb1c  /system/lib64/libart.so (MterpInvokeStatic+468)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #28 pc 00000000004f8894  /system/lib64/libart.so (ExecuteMterpImpl+14612)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #29 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #30 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #31 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #32 pc 00000000004efb1c  /system/lib64/libart.so (MterpInvokeStatic+468)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #33 pc 00000000004f8894  /system/lib64/libart.so (ExecuteMterpImpl+14612)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #34 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #35 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #36 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #37 pc 00000000004efb1c  /system/lib64/libart.so (MterpInvokeStatic+468)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #38 pc 00000000004f8894  /system/lib64/libart.so (ExecuteMterpImpl+14612)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #39 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #40 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #41 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #42 pc 00000000004ef864  /system/lib64/libart.so (MterpInvokeDirect+504)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #43 pc 00000000004f8814  /system/lib64/libart.so (ExecuteMterpImpl+14484)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #44 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #45 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #46 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #47 pc 00000000004ee4f8  /system/lib64/libart.so (MterpInvokeVirtual+612)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #48 pc 00000000004f8714  /system/lib64/libart.so (ExecuteMterpImpl+14228)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #49 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #50 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #51 pc 000000000027d2b0  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb1ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+584)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #52 pc 00000000004f1140  /system/lib64/libart.so (MterpInvokeDirectRange+424)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #53 pc 00000000004f8b14  /system/lib64/libart.so (ExecuteMterpImpl+15252)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #54 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #55 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #56 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #57 pc 00000000004ef864  /system/lib64/libart.so (MterpInvokeDirect+504)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #58 pc 00000000004f8814  /system/lib64/libart.so (ExecuteMterpImpl+14484)
04-09 15:39:07.233 11532-11532/? A/DEBUG:     #59 pc 000000000025d1dc  /system/lib64/libart.so (_ZN3art11interpreterL7ExecuteEPNS_6ThreadEPKNS_7DexFile8CodeItemERNS_11ShadowFrameENS_6JValueEb+444)
04-09 15:39:07.234 11532-11532/? A/DEBUG:     #60 pc 00000000002638dc  /system/lib64/libart.so (_ZN3art11interpreter33ArtInterpreterToInterpreterBridgeEPNS_6ThreadEPKNS_7DexFile8CodeItemEPNS_11ShadowFrameEPNS_6JValueE+212)
04-09 15:39:07.234 11532-11532/? A/DEBUG:     #61 pc 000000000027c440  /system/lib64/libart.so (_ZN3art11interpreter6DoCallILb0ELb0EEEbPNS_9ArtMethodEPNS_6ThreadERNS_11ShadowFrameEPKNS_11InstructionEtPNS_6JValueE+640)
04-09 15:39:07.234 11532-11532/? A/DEBUG:     #62 pc 00000000004ef864  /system/lib64/libart.so (MterpInvokeDirect+504)
04-09 15:39:07.234 11532-11532/? A/DEBUG:     #63 pc 00000000004f8814  /system/lib64/libart.so (ExecuteMterpImpl+14484)


Any idea?


Hi Filipe,

Still facing this problem?

The oddest message I saw was this one "JNI DETECTED ERROR IN APPLICATION: GetStringUTFChars received NULL jstring'".

I'll forward this to the OS team.

Yes, i still have the problem.

Thanks for the reply.

Hi João Heleno, I don't know what happen but now i can open my app

I updated the Andoird System Webview, is it possible it has something to do with that?