Mobile debugging don't detect the device


We try to debug an app on a mobile device and we connected the device with usb to our pc. Unfortunately OS keep saying: Open the application on your device. I have checked the troubleshooting help and we have tried almost everything, but it doesn't start debugging. It keeps saying open the application on your device.

If i open my personal environement and open a personal app to debug, than OS immediately detects the device and then debugging is working fine. I was wondering why we cannot debug any mobile app of our enterprise environment?   

Hi Romano,

There should be no difference between enterprise and personal in that respect. We can debug our apps in our enterprise environment just fine. Do you have an on-premise enterprise environment, or a cloud one?

Hi Kilian,

Its a cloud environment.