The PDF generator is not configured. Please go into HtmlPdfConverter backoffice

The PDF generator is not configured. Please go into HtmlPdfConverter backoffice

  

Hi,

I would like to seek your help regarding this error. 

"The PDF generator is not configured. Please go into HtmlPdfConverter backoffice and upload the executable"]

I encountered this error in UAT server but in our DEV server, our mobile apps can download pdf file. But when we run our mobile apps in UAT we encounter that error. 

And also we successfully migrated the HTMLtoPDFConverter to UAT. I don't what is the reason of said error. Thank you


Reuben Mark Mandap wrote:

Hi,

I would like to seek your help regarding this error. 

"The PDF generator is not configured. Please go into HtmlPdfConverter backoffice and upload the executable"]

I encountered this error in UAT server but in our DEV server, our mobile apps can download pdf file. But when we run our mobile apps in UAT we encounter that error. 

And also we successfully migrated the HTMLtoPDFConverter to UAT. I don't what is the reason of said error. Thank you


HI Reuben,

Please see the faq https://www.outsystems.com/forums/discussion/17923/html2pdfconverter-faq/ , you should upload binaries from htmltopdf toolkit into you server. Those files are required to run HtmlPdfConverter.


Best regards

Fabio Fantato


Fábio Fantato wrote:

Reuben Mark Mandap wrote:

Hi,

I would like to seek your help regarding this error. 

"The PDF generator is not configured. Please go into HtmlPdfConverter backoffice and upload the executable"]

I encountered this error in UAT server but in our DEV server, our mobile apps can download pdf file. But when we run our mobile apps in UAT we encounter that error. 

And also we successfully migrated the HTMLtoPDFConverter to UAT. I don't what is the reason of said error. Thank you


HI Reuben,

Please see the faq https://www.outsystems.com/forums/discussion/17923/html2pdfconverter-faq/ , you should upload binaries from htmltopdf toolkit into you server. Those files are required to run HtmlPdfConverter.


Best regards

Fabio Fantato


Hi Sir,


Thank you for the feedback. I already checked the link and follow the instruction and after configured all the requirement i encountered new error (Could not find file 'C:\Windows\TEMP\TEMPGGRMGOUWAQ00000000000000000000000000000000.pdf')




Reuben Mark Mandap wrote:

Fábio Fantato wrote:

Reuben Mark Mandap wrote:

Hi,

I would like to seek your help regarding this error. 

"The PDF generator is not configured. Please go into HtmlPdfConverter backoffice and upload the executable"]

I encountered this error in UAT server but in our DEV server, our mobile apps can download pdf file. But when we run our mobile apps in UAT we encounter that error. 

And also we successfully migrated the HTMLtoPDFConverter to UAT. I don't what is the reason of said error. Thank you


HI Reuben,

Please see the faq https://www.outsystems.com/forums/discussion/17923/html2pdfconverter-faq/ , you should upload binaries from htmltopdf toolkit into you server. Those files are required to run HtmlPdfConverter.


Best regards

Fabio Fantato


Hi Sir,


Thank you for the feedback. I already checked the link and follow the instruction and after configured all the requirement i encountered new error (Could not find file 'C:\Windows\TEMP\TEMPGGRMGOUWAQ00000000000000000000000000000000.pdf')




Hi Reuben,

This error happens from different scenarios. One of them you should give write permission on C:\windows\tmep to IIUSR and the other common issues is because there are 2 download versions from toolkit. I´d never remember myself which one works :( 

But if minGw dont work, try to install MSVC. 


Here you can find a post with more details about it.

https://www.outsystems.com/forums/discussion/14556/could-not-find-file-c-windows-temp-temprdopgewqkc000000000000000000000000000000/


Let me know if this works 

Best Regards

Fabio Fantato