Questions about certification

Questions about certification

Well I do not know where to ask this and since I get no reply from, here it goes.

I failed in the Support - Level 1 test (yes, it's possible!) and now I don't have it available anymore. how can I have it available again?

That's the only one missing to have all level 1 tests passed.

All the best,
Dear André,

Apologies for the delay, but probably it we had some problem with email account, since we have not received your email.

Support test should be available, please try to get access again.

If you have any question, please continue to send emails to