copying apps from recovery file

HI there,


I lost my environment due to inactivity but Outsystems was kind enough to send me the recovery zip file. I can open my apps and re-build and they work fine, but they don't appear in my apps lists when I start outsystems. They don't show up in the screen attached

does anyone know how to move applications from the recovery zip file to my new environment.

thanks for the help

Gonzalo

Solution

Hi Gonzalo,

You can use the OSP file that you received directly in Service Center, just go to Factory, select the Solution section and upload and publish the solution. It should restore all your applications (you will have no data except for bootstrapped one though).

Hope this helps!

Solution

Jorge Martins wrote:

Hi Gonzalo,

You can use the OSP file that you received directly in Service Center, just go to Factory, select the Solution section and upload and publish the solution. It should restore all your applications (you will have no data except for bootstrapped one though).

Hope this helps!

Hi Jorge,

I am also getting the same problem as my environment is closed due to inactivity, even i cant open the apps in service studio neither i can access service center. I have tried to take Download and back up of application, i got solution pack where i am trying to upload and 1 click publish by entering the credentials but its showing it cant connect to server. 

Please find attached the image of issue.

Kindly help me in that how to retrieve old applications.


Hello Chandra, 

If your environment is sleeping, you can awake it from your outsystems dashboard after login in here. 

If it was recycled due to long inactivity and you received the mail with the link to download your applications, you need to request a new environment (same place as before). 

Cheers