Hi everyone

I found some error when I sent email on the Production environment as pictures below.


It would be appreciated if you could help to solve the problem.


Best regard,

Por

Hi Por,

This message is not providing proper error message could you bit explain. 

 Have you checked Email configuration settings on Servicecenter. 


-Hitesh

Por wrote:

Hi everyone

I found some error when I sent email on the Production environment as pictures below.


It would be appreciated if you could help to solve the problem.


Best regard,

Por

Hi Por,

As per my understanding there can be couple of scenarios which you may want to check:

* Check if your SMTP server is configured correctly.

* Your platform server require TLS1.0 to be enabled.


Also, if any error is logged in event viewer.


Best,

Aditya