ServiceStudio version 11 can not be started

hello everyone,

  i just upgraded my Platform from version 10 to version 11, and then i tried to start it but failed, no useful error message.what happened? or how to change my Platform back to version 10?

  it's easy to understand that version 10 can't be started because of compatibility issues.

  but version 11 can not be started either and why?

  thank you very much


Indeed, you need version 11 of Service Studio.

Please, take a look here, to see if yous machine meets all the requirements to run Service Studio: