An issuse in generate Mobile App - Freeze in Splash Screen

Hi all, 

Please help me.

I generated a native app for mobile, when native app ran, have a issuse: Splash Screen is freezed, (loaded resource  98% ). I checked Server Center have two log:

thanks !

Thanh Vu wrote:

Hi all, 

Please help me.

I generated a native app for mobile, when native app ran, have a issuse: Splash Screen is freezed, (loaded resource  98% ). I checked Server Center have two log:

thanks !

Hi Thanh Vu,

check whether the Applicationload block present in the splash screen.

Application load block is responsible for loading your app. If it is not present in splash screen your app will freeze.

Ellakkiya Selvadurai wrote:

Thanh Vu wrote:

Hi all, 

Please help me.

I generated a native app for mobile, when native app ran, have a issuse: Splash Screen is freezed, (loaded resource  98% ). I checked Server Center have two log:

thanks !

thank

Hi Thanh Vu,

check whether the Applicationload block present in the splash screen.

Application load block is responsible for loading your app. If it is not present in splash screen your app will freeze.

Tks Ellakkiya Selvadurai

But my App have ApplicationloadEvents block present in the splash screen.



I aldready presented ApplicationloadEvents block in the splash screen. But, it did not work. Please, support me, this is my firt project with Outsystems and I don't want to be disappointed about Outsystems .

Hi Thanh Vu,

On the basis of Server Center log.

It seems you are trying to download custom font which is not copied by Outsystems.
Can you try this on your main theme CSS?

SyntaxEditor Code Snippet

@import url('https://fonts.googleapis.com/css?family=Lato:400,700|Open+Sans');
        body, select, textarea, input, button {
            font-family: 'Lato', sans-serif;
            font-family: 'Open Sans', sans-serif;
        } 


Hi Thanh Vu,

If this is your first project with OutSystems, make sure you follow OutSystems Mobile Best Practices

Cheers,

Cláudia

hi Viraj Kataria,

I imported the code on my main theme CSS, but it not working, that problem has not been resolved. I try deleted all code on my main theme CSS, but it still, it not work. 




Cláudia Carpinteiro wrote:

Hi Thanh Vu,

If this is your first project with OutSystems, make sure you follow OutSystems Mobile Best Practices

Cheers,

Cláudia

Sorry, it is first project for my company. I had finished "OutSystems Mobile Best Practices."


Hi Thanh,


Did you try to run this app using Outsystem now app?

Can you please try with that?


Does this problem happen in a new and fresh mobile application? Just create a new one and try it out.


Regards,

Pankaj


Hi Thanh Vu,

Can you do one thing, create a new mobile application with a splash screen and navigate to blank default home screen.

Generate a native app for mobile and check that's working or not?

Thanks,

Hi Pankaj pant and Viraj Ktaria:

My app used Outsystem now app, it is ok. I created a new app, and generate its for Android, new App was worked well.

I'm really confused !