not connect to environment

i can't connect to environment.

ERROR Messege: Server was unable to process request. ---> Could not allocate space for object 'dbo.OSSYS_LOGIN_ATTEMPT'.'PK_OSSYS_LOGIN_ATTEMPT' in database 'FFYL0M041' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

and i can't manage disk in servicecenter.

Hi Ilada,

Your database is full. You can use the following technical document to clear.

https://success.outsystems.com/Support/Personal_Environment/Manage_the_database_space_of_your_personal_environment

Best Regards,
Ferhat

Ferhat Karatay wrote:

Hi Ilada,

Your database is full. You can use the following technical document to clear.

https://success.outsystems.com/Support/Personal_Environment/Manage_the_database_space_of_your_personal_environment

Best Regards,
Ferhat

Thank you,Ferhat Karatay

but i can't link to https://<yourpersonal>.outsystemscloud.com/ServiceCenter


Hi Ilada,

Sorry I couldn't see the second screenshot is white :)

I think your environment is "Personal". You can't access the server with the remote desktop connection.
You only have service center and LifeTime to manage your environment. It seems you must create a support ticket to the OutSystems.

https://success.outsystems.com/Support


Best Regards,
Ferhat

Hi Ilada Kingrocha,

Please contact OutSystems Support, it looks like you have filled your database to a point where you cannot even login to fix it.