Application getting crashed in all environment (Dev, QA, PreProd)

Hi,

Suddenly I got the issues in all environment, that application getting crashed while launch.

Old apk was working fine and getting auto updgraded but when I create new apk and install in Dev environment, I am getting crashing issues.

Same problem is with QA and Pre-Prod environment also.

Can someone please help on this asap.

Many thanks in advanced.

Dileep

Hi Dileep,

Is there any error in the error log, while application crashed.


Regards,

Koushik

Koushik Prathi wrote:

Hi Dileep,

Is there any error in the error log, while application crashed.


Regards,

Koushik


Hi Koushik, I didn't get any error log on service centre.

I got only the error below


Thanks


Hi,

In service center, navigate to your mobile application.

Then you see a tab called "Native Platforms". Enter in it.
You will see a log related with the build of your native app, IOS or Android.


Maybe over there you can get some info.
good luck

Hi,

Try to clear the application cache, may be there will be corrupted files in the cache. Can send the sample application which reproduce the same issue that could be helpful.

Regards,

Koushik


Hi I am getting following error in serive centre


a94b20d7-25c8-4a86-867b-47a272309542
Time of Log:
2019-04-09 02:05:56
eSpace:
SKPMobile
Tenant:

User:

Session Id:
No session
Server:
USKANMOUD01
Module:
OSCrashHandler
Message:


A fatal error has occurred. Please contact OutSystems support: No virtual method getHttpUrlChecked(Ljava/lang/String;)Lokhttp3/HttpUrl; in class Lokhttp3/internal/Internal; or its super classes (declaration of 'okhttp3.internal.Internal' appears in /data/app/com.ironmountain.mobileappsdev.SKPMobile-sREElY60BbALb0PdxjMpLg==/base.apk)


Environment InformationeSpaceVer: 0 (Id=11410, PubId=0, CompiledWith=11.0.108.0)
RequestUrl: https://mobileapps-dev.ironmountain.com/SKPMobile/moduleservices/log?clientTimeInMillis=1554789957028 (Method: POST)
AppDomain: /LM/W3SVC/1/ROOT/SKPMobile-2006-131992562686667288
FilePath: D:\...\PS\running\SKPMobile.0133093091\
ClientIp: 216.229.145.254
DeviceUUID: c06665210f171217
Locale: en-US
DateFormat: yyyy-MM-dd
PID: 7312 ('w3wp', Started='3/16/2019 3:45:10 PM', Priv=1253Mb, Virt=2116147Mb)
TID: 53
Thread Name:
.NET: 4.0.30319.42000
DeviceModel: LLD-AL10
DeviceUUID: c06665210f171217
OperatingSystem: Android 8.0.0
NativeShell: 4.1.0
AppVersionCode: 41
AppVersionName: 0.7
NetworkStatus: Online
NetworkType: LTE
Cordova: 6.4.0
Client-Side Log
Stack:
java.lang.NoSuchMethodError: No virtual method getHttpUrlChecked(Ljava/lang/String;)Lokhttp3/HttpUrl; in class Lokhttp3/internal/Internal; or its super classes (declaration of 'okhttp3.internal.Internal' appears in /data/app/com.ironmountain.mobileappsdev.SKPMobile-sREElY60BbALb0PdxjMpLg==/base.apk)
at okhttp3.internal.huc.OkHttpURLConnection.buildCall(OkHttpURLConnection.java:373)
at okhttp3.internal.huc.OkHttpURLConnection.getResponse(OkHttpURLConnection.java:435)
at okhttp3.internal.huc.OkHttpURLConnection.getResponseCode(OkHttpURLConnection.java:491)
at okhttp3.internal.huc.DelegatingHttpsURLConnection.getResponseCode(DelegatingHttpsURLConnection.java:106)
at okhttp3.internal.huc.OkHttpsURLConnection.getResponseCode(OkHttpsURLConnection.java:26)
at com.github.kevinsawicki.http.HttpRequest.code(HttpRequest.java:1758)
at com.synconset.cordovahttp.CordovaHttp.returnResponseObject(CordovaHttp.java:247)
at com.synconset.cordovahttp.CordovaHttpGet.run(CordovaHttpGet.java:30)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636)
at java.lang.Thread.run(Thread.java:784)