50
Views
6
Comments
Can't load Environment

When I try to connect with my personal environment always receive an connection error. So I tried to open it manually on the browser but I just stay in the "Loading Your Environment" screen.

Is something wrong with my environment?

Rank: #2290

Hi Ricardo,

have you checked https://www.outsystems.com/home/Platform.aspx to see if your personal environment is currently active? After not being used for a while, OutSystems puts them in a kind of sleep mode and you have to ativate / "wake" it again before you can use it.

Best regards,
Michael

Ricardo Cruz
Rank: #0

Anyone to help me? :(
I don't know what can I do to fix it...

Rank: #67115

I got the same issue here, please help, it's urgent


Rank: #355

Log a support case they will help in fixing the problem for you, I just had that issue last week and support helped me.