An error occurred while trying to update the app.

Hi Team

We are facing the below issue on mobile app on every page .We are able to login but on every screen the below issue appears:-

"An error occurred while trying to update the app.If you want to retry the update restart the app."

Hi Divya,

Have you changed one of the following:

  • Changed the Name of the Mobile App?
  • Changed the Icon of the Mobile App?
  • Add a new plugin to the Mobile App?

Because this causes the need for you to "hard update" your application on the device (assuming you are looking at the app on your mobile phone). You can read more about it here: https://success.outsystems.com/Documentation/11/Delivering_Mobile_Apps/Mobile_App_Update_Scenarios

For now, I would advise you to generate a new build a install that new version on your phone.

Kind regards,
Martijn Habraken