Service Center Installation Issue

Hi,

We are installing outsystems version 11 and when we tried to install service center, it is throwing below error.

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Message 1

[Error] Internal Error

An error occurred in task 'Prepare compile':

Value cannot be null.

Parameter name: value

Details : System.ArgumentNullException: Value cannot be null.

Parameter name: value

at System.Enum.EnumResult.SetFailure(ParseFailureKind failure, String failureParameter)

at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)

at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)

at OutSystems.Server.Services.ApplicationMetamodelService.Repositories.ModuleRepository.<FindEspaces>d__2.MoveNext()

at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)

at OutSystems.Server.Services.ApplicationMetamodelService.MetamodelService.TryGetEspaceDetails(ObjectKey espaceKey, EspaceDetails& moduleDetails, Boolean includeInactive)

at OutSystems.Server.ApplicationDeployment.ApplicationDeploymentOperations.ModuleMustExist(ObjectKey moduleKey)

at OutSystems.Server.ApplicationDeployment.ApplicationDeploymentOperations.Module_IsOperationAvailable(ObjectKey moduleKey, DeploymentCapability capability, Boolean& currentZoneSupports, String& currentZoneName)

at OutSystems.HubEdition.DeploymentController.Tasks.OneClickPublish.PrepareCompileTask.InnerExecute(PrepareCompileOutput& result)

at OutSystems.HubEdition.ServerCommon.Tasks.AbstractTask`3.InnerExecute()

at OutSystems.HubEdition.ServerCommon.Tasks.AbstractTask.Execute()

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Please help me to move forward with this error.


Thanks,

Sai



Hi Sai,

Which version are you trying to install?

Did you get any errors whilst configuring the Configuration Tool? Did you test all connections? Did you run the platform server as administrator?


João Amaral wrote:

Hi Sai,

Which version are you trying to install?

Did you get any errors whilst configuring the Configuration Tool? Did you test all connections? Did you run the platform server as administrator?


Hi Amaral,


Thanks for responding,

version - 11

All the connections are successful and yes running the platform server as admin.

The error is occurred when 'Apply and Exit' is clicked and given as yes for service center installation. 


Thanks,

Sai


Hi Sai,

On-Premise installation is quite straight forward. Did you check the pre-requisites and followed the installation manual?


Is it Platform server or Management console you're trying to install?

Swatantra Kumar wrote:

Is it Platform server or Management console you're trying to install?

Hi Kumar,

It is platform server and we have followed all the instructions in pre-requisites.(We are moving from On-premise to cloud)


Thanks,

sai


When you say you're moving from on-prem to cloud do you mean OutSystems PaaS or public cloud?

If you've followed all pre-requisites and installation checklist, I'd recommend you to open a support case.

Indeed, you shoud open the support case, they are pretty fast.