Applications lost in trial version as logging in after a long gap

Hi,

I am logging into my personal environment after a long time around 3 months. I had created few applications while learning few basics. Can someone help me how to recover that old data?


Thanks,

Sruti


Sruti Ranjani wrote:

Hi,

I am logging into my personal environment after a long time around 3 months. I had created few applications while learning few basics. Can someone help me how to recover that old data?


Thanks,

Sruti


Hi Sruti,

Usually, they sent the backup mail like below. if you haven't got any email please create a support case 

https://www.outsystems.com/SupportPortal/CaseOpen/

 

regards,

Pankaj

 


Hi! 

If you no longer have the email try 

log in in the OutSystems web site, go to 

https://www.outsystems.com/home/

You will find a button to "wake up" your environment. 

Regards

Graça

Hi Sruti,

If you left your environment without access for some time, it went sleep. In this case, Graça's answer is the solution.
If it stays sleeping for too long (I think it is your case), OutSystems recycle your environment. It saves your applications in the cloud and sends you a link for you to download it and install in a new environment.

But...

If the time to download expires (I think it lasts for a month) then your code is gone for good, sorry.

Cheers.