Wordmerge extension / Mailmerge action


I'm using mailmerge action form wordmerge extension.

I'm calling that action with a word template in the server, and a excel data created from a record list containing 1 record with 18 fields, and the server just times out.

With another word template and the record but only with 4 filelds passed into the excel data, it sometimes works, and others also times out.

Why is this happening? Anyone knows?

Thank's in advance,

Best Regards,

Francisco Neto
I'm really having huge difficulties to understand why this is happening!

The wordmergesample screen works fine, even in my localhost where I don't ave anything configured.

One word, the most simple, takes a bit to load, but eventually it loads. The other ones, gives: "The request timed out before the page could be retrieved". then I have to close internet explorer in order to go back to the page.

Any help would be appreciated.

Best Regards.

Is there any known issue with proxies and wordmerge extension?
1 - make sure all edit fileds are sent in the record list.
2 - If mailmerge action freezes, it's probably because word has launched a warning and it's waiting for a user input. Because it is running on the server, no input will be inserted. Run task manager, and kill any WINWORD process.
3- Try again, and good luck!

Best Regards,