Hi James,

What version of Service Studio do you have installed? Checks if you have the most current version (recommended). If it doesn't work, try opening a ticket in support.

Best Regards,
Edson Marques

I'm using the most current version [Oustystems Studio 10]. I reinstalled the app and now i'm getting a worse error code. Lord have mercy.

James,

Share the error message with us so we can search and help you.

Hi James,

Are you using the macOS Catalina?

A friend was trying install the Service Studio in this macOS version and was receiving the same message! We have searched in a lot of macOS forum and I have opened a support case.

The OutSystems Support answer me to erify this link:

https://apple.stackexchange.com/questions/366542/install-spotify-cant-be-opened-because-apple-cannot-check-it-for-malicious-so

Maybe you could try to talk to Tercio Soares (Product Manager at OutSystems, responsible for the Mac version of Service Studio) in this topic:

https://www.outsystems.com/forums/discussion/52557/mac-users-keep-your-version-updated/

Hello,
I have upgraded my macOS to Catalina and tried all the above solutions but it is still not working. Please help.

Thanks.

Hi,
Same issue here. Thanks

Same issue here

Hello, Same issue here.

Apple won’t let you run 32-bit apps anymore.

Meanwhile, you can downgrade to Mojave.

Link here

Hi guys! The OutSystems Service Studio team for mac knows about the incompatibility and is working on it. For now, we can only wait or downgrade, as suggested by André.

Hi.

Thank you for the feedback.
I've announced "Service Studio Mac not running on Catalina" post to the community, please take this in consideration.

Thanks,
Tércio

Is there an update ?

Still not working in Catalina..

I downloaded a few mins back..

Thank you

Hi.

I've made a new community post that I think it could be of your interest, not only related with Catalina but also with our  IDE’s Mac version: "Service Studio for Mac Status Update".

Let me know if you have any questions.

Thanks,

Tércio

Issue is the same. Any idea when a release for Catalina will be available? 

Same issue. Sad

i have Mojave, but cannot use de outsystems, he tilt doesnt work. he stay on de dock but nothing appear to use.

Same issue here :(

Catalina 10.15.4 (19E287)

Hi.

I've updated the "Service Studio for Mac Status Update" community post with important information if you have been using MacOS Catalina and want to use Service Studio. Check it please if you want to have access to the new version that will overcome this issue.

Kind regards,
Tércio

Hi, 

I have just downloaded the version that says for Mac OS Catalina. I was able to install the app, but when I opened it, it did not show anything, and then quit itself. I need to install on my work laptop, which helps to connect with company server. Please help!

Hi,

I have just update macOS to big sur. Now I can't open the Outsystem Service Studio.
Please help!

The same as Tony! Does anyone have any ideas?

Hello, everyone!

I have exciting news to share with you! 

I am very pleased to share with you that Service Studio for Mac was released today. Mac users can now use Service Studio natively on macOS! 

Please, check this announcement for further details! :)