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[Barcode Plugin] Not working for ios10
Question
Forge component by OutSystems R&D
29
Published on 21 May 2020

No camera screen appears when execute scanbarcode. Will somebody fix this? ios10 is so recent os, cannot understand why it seems not working.

Hi John,


your logic it's something like this:

Regards,

Nuno Verdasca

Are you using the most recent version of this plugin? Recently I had some issues with it, but in my case it was with ios 11. After install the new one I could use it without any problem.

In other hand, check in the permissions for your app on device, if there is permission to access the camera. 


See this thread for more details. https://www.outsystems.com/forums/discussion/35085/problem-with-ios-11/

Regards,

Nuno Verdasca

Last thing maybe you forgot was Extensibility Configurations JSON Schema, please check this url:

https://success.outsystems.com/Documentation/11/Delivering_Mobile_Apps/Customize_Your_Mobile_App/Extensibility_Configurations_JSON_Schema


Regards,

Nuno Verdasca

Rank: #41941

If you see my flow, is there any difference? (see attached capture.png) I believe you might be able to replicate on any ios10. im using the latest plugin too. our enterprise wants to decide using a barcode scanner but cannot decide which one to use. but this one is causing problems with ios10.

Capture.PNG

Rank: #2549

Hi John,

You may want to verify if Privacy settings to allow Camera access to OutSystems app is enabled. To do this, on your Apple device, just go to Settings > Privacy > Camera and check if the slider shows color green for OutSystems app.

Please let me know if this helps.

Regards,

Boney Sze


mvp_badge
MVP
Rank: #19

Hi John,

Complementing previous answers that mention Camera access permissions and the long thread on a similar issue with iOS 10 earlier last year, I'd like to clarify a bit more your scenario:

  • What OutSystems platform version are you using?
  • How are you testing your application? Using OutSystems Now or with Native application? OutSystems Now includes the Barcode Plugin, so you should be able to test that functionality there, with guarantee that the correct binaries are there.
  • Have you tried debugging your application (by plugging your device to a computer running Service Studio) to check if you can understand what is happening?

These answers can help limit the scope of the troubleshooting here...

Hi John,

Have you tried to generate new APK/IPA and install it to your device, new plugin in mobile applications needed this to run the new feature.


Thanks and regards,

Raphael Laurence Reyno