An error occurred when the LifeTime Management Console was upgraded



An error occurred when the LifeTime Management Console was upgraded.
Please advise the cause and corrective action.
Version upgrade details
11.0.308 ? 11.0.322
Error message
Output folder: D:\Program Files\OutSystems\\Platform Server
Extract: PlatformServer-11.0.424.5.exe
Execute: "PlatformServer-11.0.424.5.exe" /S /norestart /IgnoreAbortivePrereqs=false /InstallPrerequisites=true /D=D:\Program Files\OutSystems\\Platform Server Delete file: D:\Program Files\OutSystems\\Platform Server\PlatformServer-11.0.424.5.exe
Platform Server 11.0.424.5 installer failed with error code 2 Installation could not be completed!

PlatformServerInstall.log
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[25.10.2019 20:32:43] Physical Cores=4 / Logical Cores=4
[25.10.2019 20:32:44] Windows 2016: 1
[25.10.2019 20:32:44] Windows Server Core: 0
[25.10.2019 20:32:44] IABP: false
[25.10.2019 20:32:44] Install Prerequisites: 1
[25.10.2019 20:32:44] Abortive Prerequisites Checks:
[25.10.2019 20:32:44]     CheckWindowsVersion and CheckServicePack...
[25.10.2019 20:32:44]     SupportedWindowsVersion: true
[25.10.2019 20:32:44]     InstalledWindowsVersion: 6.2
[25.10.2019 20:32:44]     InstalledWindowsName: WindowsServer2016
[25.10.2019 20:32:44]     InstalledArchitecture: 64
[25.10.2019 20:32:44]     SupportedSP: true
[25.10.2019 20:32:44]     InstalledSP: 0
[25.10.2019 20:32:44]     RequiredSP: 0
[25.10.2019 20:32:44]     SystemMemory: 16383MB
[25.10.2019 20:32:44]     SystemMemorySatisfied: true
[25.10.2019 20:32:44]     Processor: Intel Core Processor (Broadwell, IBRS) (2095MHz)
[25.10.2019 20:32:44]     NumberOfCores: 4
[25.10.2019 20:32:44]     NumberOfCoresSatisfied: true
[25.10.2019 20:32:44]     Architecture: 64 bit
[25.10.2019 20:32:44]     WindowsLocale: ?? (??) (LCID:1033)
[25.10.2019 20:32:44]     .NET Version:  4.7.2(r 461814)
[25.10.2019 20:32:44] Abortive Prerequisites Checks Ok: true
[25.10.2019 20:32:44] Starting prerequisites installation...
[25.10.2019 20:32:46] VERBOSE: Starting
[25.10.2019 20:32:46] VERBOSE: Adding IIS Management console feature to the Windows Features list
[25.10.2019 20:32:46] VERBOSE: Checking pre-requisites for OutSystems major version 11.+
[25.10.2019 20:32:46] VERBOSE: Build Tools 2015 found
[25.10.2019 20:32:46] VERBOSE: Minimum .NET Core Windows Server Hosting for OutSystems 11.+ found
[25.10.2019 20:32:46] VERBOSE: Minimum .NET version for OutSystems 11.+ not found. We will try to download and install NET 4.7.2
[25.10.2019 20:32:46] VERBOSE: Installing pre-requisites for OutSystems major version 11.+
[25.10.2019 20:32:46] VERBOSE: Installing Windows Features
[25.10.2019 20:32:47] VERBOSE: Windows Features successfully installed
[25.10.2019 20:32:47] VERBOSE: Installing .NET 4.7.2
[25.10.2019 20:33:43] VERBOSE: .NET 4.7.2 successfully installed
[25.10.2019 20:33:43] VERBOSE: Configuring pre-requisites for OutSystems major version 11.+
[25.10.2019 20:33:43] VERBOSE: Configuring the WMI windows service
[25.10.2019 20:33:43] VERBOSE: Configuring the Windows search service
[25.10.2019 20:33:43] VERBOSE: Disabling FIPS compliant algorithms checks
[25.10.2019 20:33:43] VERBOSE: Configuring Security Event Log
[25.10.2019 20:33:43] VERBOSE: Configuring Application Event Log
[25.10.2019 20:33:43] VERBOSE: Configuring System Event Log
[25.10.2019 20:33:43] VERBOSE: Ending
[25.10.2019 20:33:44] VERBOSE: Starting
[25.10.2019 20:33:44] VERBOSE: Setting Windows processor scheduling priority to 'background services': [WILL SKIP]
[25.10.2019 20:33:44] VERBOSE:  > Already set to 'background services'.
[25.10.2019 20:33:44] VERBOSE: .NET upload size limits and execution timeout configuration: [WILL SKIP]
[25.10.2019 20:33:44] VERBOSE:  > Current upload limit value ('128 MB') is not the default ('4 MB').
[25.10.2019 20:33:44] VERBOSE:  > Current execution timeout value ('00:01:50') is the default ('00:01:50').
[25.10.2019 20:33:45] VERBOSE: IIS upload size limits configuration: [WILL SKIP]
[25.10.2019 20:33:45] VERBOSE:  > Found the value '128 MB' for 'maxAllowedContentLength' in
[25.10.2019 20:33:45] 'system.webServer/security/requestFiltering/requestLimits'.
[25.10.2019 20:33:45] VERBOSE: IIS for unlimited connections configuration: [WILL SKIP]
[25.10.2019 20:33:45] VERBOSE:  > Current value ('4294967295') is greater or equal than our recommended (4294967295').
[25.10.2019 20:33:45] VERBOSE: IIS Application Pools configuration: [WILL SKIP]
[25.10.2019 20:33:45] VERBOSE:  > Detected that 'OutSystemsApplications' may have user configurations. Skipping.
[25.10.2019 20:33:45] VERBOSE:  > Detected that 'ServiceCenterAppPool' may have user configurations. Skipping.
[25.10.2019 20:33:45] VERBOSE: Ending
[25.10.2019 20:33:45] Done
[25.10.2019 20:33:45] Installation of prerequisites success.
[25.10.2019 20:33:45] Done
[25.10.2019 20:33:45] Installation of prerequisites success.
[25.10.2019 20:33:45] Checking prerequisites...
[25.10.2019 20:33:47] VERBOSE: Starting
[25.10.2019 20:33:48] Error: Cannot process argument transformation on parameter 'Status'. Cannot convert value "System.Object[]" to type "System.Boolean". Boolean parameters accept only Boolean values and numbers, such as $True, $False, 1 or 0.
[25.10.2019 20:33:48] The prerequisites were not fulfilled.
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Solution

Error says the prerequisites didn't meet. I would suggest to contact support.

Solution

Swatantra Kumar wrote:

Error says the prerequisites didn't meet. I would suggest to contact support.

Thank you, I contacted support.