can't able to connect to my environmet- got Requeste value 'CrossDevice' not found

There was an error contacting environment: Requeste value 'CrossDevice' was not found

Hi Madhuri Patil,

  You just need to update the version of service studio.

Hi Madhuri,


You have to update the Service Studio. 

Checkout the existing post: https://www.outsystems.com/forums/discussion/53267/there-was-an-error-contacting-environment-requeste-value-crossdevice-was-not-f/


Regards,

Swatantra

Swatantra Kumar wrote:

Hi Madhuri,


You have to update the Service Studio. 

Checkout the existing post: https://www.outsystems.com/forums/discussion/53267/there-was-an-error-contacting-environment-requeste-value-crossdevice-was-not-f/


Regards,

Swatantra

I just updated my outsystem current version is 11.5.39 

Now the environment is get connected but can't able to open any module & can't able to create new module 

Madhuri Patil wrote:

Swatantra Kumar wrote:

Hi Madhuri,


You have to update the Service Studio. 

Checkout the existing post: https://www.outsystems.com/forums/discussion/53267/there-was-an-error-contacting-environment-requeste-value-crossdevice-was-not-f/


Regards,

Swatantra

I just updated my outsystem current version is 11.5.39 

Now the environment is get connected but can't able to open any module & can't able to create new module 

Hi Madhuri Patil

in development click on Edit , then preferences and then Restore default and then apply. restart your pc or laptop. try it , If still not happening anything . You can create another environment or raise support.


Madhuri, by updating the service studio you should be able to connect the envirionement. Which worked. Well.


Now, just because studio has updated, you've to reset the IDE preferences (Rahul has indicated above). That's it.