support case time expression is wrong.

Hello Teams

Always thanks to all of you .

I made one open support case to get support 3 days ago and still waiting to get reply .

Is there better way to get the response quickly ?

How can i change the support case level from normal to high?


Thanks you so much 

EM


Hi,

I think you can not change support case priority but to get reply soon you can add a followup comment.