How to retrieve the application of my server

Hi all,

Because I haven't used outsystems for a month,When I restart the server, I forget to download the backup files. After the restart, all my applications disappear. How to retrieve these files?

Hello Yi Wang,


Please check the status of Personal Environment  under platform home 

https://www.outsystems.com/home/

Please share the screenshot of the status of environment after logging in .

Check in service center if the applications are visible.

Also once you access the platform home page  click on manage apps which will redirect you to Lifetime, the application list is displayed there.


Hope you find the applications!



Changalrao Bairaboyana wrote:

Hello Yi Wang,


Please check the status of Personal Environment  under platform home 

https://www.outsystems.com/home/

Please share the screenshot of the status of environment after logging in .

Check in service center if the applications are visible.

Also once you access the platform home page  click on manage apps which will redirect you to Lifetime, the application list is displayed there.


Hope you find the applications!



How to retrieve the previous application, as if it had been deleted after restarting the server


Yi Wang wrote:

Hi all,

Because I haven't used outsystems for a month,When I restart the server, I forget to download the backup files. After the restart, all my applications disappear. How to retrieve these files?


Hi Yi,

There is no guarantee that we can recover your files, so please remember to always download your applications or a solution.

Having said that there might still be a slight chance if your environment was terminated not so long ago.

Please create a support case via https://success.outsystems.com/Support

Best Regards