Hi, I have n’t logged in to outsystems for a month, the previous application is gone after activation, how can I recover


If you do not use your environment for some time outsystems will suspand your environment but you can wake up as you did. 

Before suspending the environment outsystems takes a backup of all the apps sends an email like below with a link to download all your application which you can install later.

You can find more information on below links


Hi yuancheng gong,

You can contact Outsystems support about this and they will surely help you out with this.

Alao check if received any such email and the download link is still working.

You also need to make sure that the Service Studio version is compatible with the version of your platform server .

Here is Outsystems support email - support@outsystems.com