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Cisco ICM Connection to Database Located in OS
Question

Good afternoon all,


New user here and just getting started. Trying to set up a connection from a Cisco ICM environment to a database located in OS. I have the connectivity info from OS but not sure how to configure. Does anyone have any experience with something along the lines of this?

Thank you in advance.

Tony

Rank: #109

Are you using the cloud version of OutSystems or the on-prem?

Rank: #109

For Cloud version, follow this article explaining how to connect to the OutSystems database https://success.outsystems.com/Support/Enterprise_Customers/Maintenance_and_Operations/Access_the_database_of_your_PaaS


Regards,

Swatantra

Rank: #27165

Hi Swatantra,

We are in the process of setting the VPN up, but what I need help with is knowing what the connection string looks like using the supplied credentials from our Cisco system to OutSystems. I was sure if someone here has done that already.

Tony