Cisco ICM Connection to Database Located in OS

Good afternoon all,


New user here and just getting started. Trying to set up a connection from a Cisco ICM environment to a database located in OS. I have the connectivity info from OS but not sure how to configure. Does anyone have any experience with something along the lines of this?

Thank you in advance.

Tony

Are you using the cloud version of OutSystems or the on-prem?

For Cloud version, follow this article explaining how to connect to the OutSystems database https://success.outsystems.com/Support/Enterprise_Customers/Maintenance_and_Operations/Access_the_database_of_your_PaaS


Regards,

Swatantra

Hi Swatantra,

We are in the process of setting the VPN up, but what I need help with is knowing what the connection string looks like using the supplied credentials from our Cisco system to OutSystems. I was sure if someone here has done that already.

Tony