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[Ultimate PDF] Error in Ultimate PDF
Question
Forge component by Leonardo Fernandes
15
Published on 08 Jan 2021

Hi,


I have been using Ultimate PDF in my company's internal servers and it works just fine.

Today i had to install in a client and i'm getting the error " The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.":


Can anyone help?

Thank you,

João Cardoso

Rank: #88

Hi João Cardoso,

This error comes when you call HTTP connection to HTTPS.
when you use this pdf generate please check where you pass page URL it should be same channel.


Regards

Rahul Sahu


Champion
Rank: #44

Hi Joao,

This error also occurs due to many reason. 

Did you passing URL with localhost or complete domain/server name.??


If you passing URL with localhost then try to change it server name and try it. 


Regards,

Rajat Agrawal



Rank: #11174

Hi,

I'm using http://my-server-ip/eSpaceName/page.
I have used https://my-server-ip/eSpaceName/page and i get the same error.

Regards,

João Cardoso

Rank: #3664

João Cardoso wrote:

Hi,

I'm using http://my-server-ip/eSpaceName/page.
I have used https://my-server-ip/eSpaceName/page and i get the same error.

Regards,

João Cardoso


Hi Joao,

Check 2 things:

1. You do not have any certificate error on your screen.

2. Your Outsystems server has full internet access and able to reach out to https://storage.googleapis.com

(ultimate PDF needs access to https://storage.googleapis.com to get dependencies of chromium driver)


Thanks,

Varun

mvp_badge
MVP
Rank: #5

João Cardoso wrote:

I have used https://my-server-ip/eSpaceName/page and i get the same error.

Try using a relative URL - just "/eSpaceName/page" - without any server name.