Hello,


I booked a certification exam at ProProctor, I received the confirmation email, but I still haven't received the access email to take the exam online.


Can someone help me?

HI Felipe.

Only OutSystems can help you.
You can open a support ticket, or send an email directly to training@outsystems.com

Cheers.

But did you try to enter the page?


I took my last two exams, I entered their page, and I entered the session. I didn't receive any email to enter the exam session.

https://go.proctoru.com/students/reservations

Cheers

Felipe Santos wrote:

Hello,


I booked a certification exam at ProProctor, I received the confirmation email, but I still haven't received the access email to take the exam online.


Can someone help me?


Hi,


Please follow the steps mentioned in confirmation email,

I receive a email from prometic and they cancel my exams

Felipe Santos wrote:

I receive a email from prometic and they cancel my exams


Why?

They send me this email.

And in certifications page: https://www.outsystems.com/learn/certifications/

i don't have a rescheduler access

Felipe,

send an email to OutSystems Support.

Cheers,
Miguel

Felipe Santos wrote:

And in certifications page: https://www.outsystems.com/learn/certifications/

i don't have a rescheduler access


what do you mean? are you not able to click on reschedule


For me the button not show


Felipe Santos wrote:

Ok I saw response they mentioned in the mail that they will go to reschedule



yeap

Solution

Felipe Santos wrote:

For me the button not show



No problem they will contact you soon


"Ok I saw response they mentioned in the mail that they will go to reschedule"

Solution

Felipe Santos wrote:

yeap


Best of luck for your exam :)