Can't connect to my service studio

I changed my password in my platform and now i can't connect to my service studio. I don't know what to do

This was solved by OutSystems support. There was a sync error on their side. If you still have the issue, then it means they only solved it.

I'd suggest you contact Support (support@outsystems.com) and they point them in the right direction to solve your problem.

Hi,

what error appear? 

It's your personal environmental or a corporate environmental?

Cheers

Hi!

"There was an error connecting to 'bruno-guidetti.outsystemscloud.com': Invalid username/password". But I can acess my Platform Home in https://www.outsystems.com/home/ , normally. The problem is that I lost all of my acess to other Environments, like Service Center, LifeTime, and I don't know how to have this acess back. 


Best Regards

Sorry, I forgot to tell that is a personal environment.

This was solved by OutSystems support. There was a sync error on their side. If you still have the issue, then it means they only solved it.

I'd suggest you contact Support (support@outsystems.com) and they point them in the right direction to solve your problem.

Okay, I will open a support case and try to call to them tomorrow morning, but for now thanks for your help. When i get the answer to solve this problem i'll get back and tell the steps to solve this.


Best Regards.

Hi, I get the same error.
I can log in to my web account, but I get a username/password error when trying to connect to my service studio.

Any recommendations? 

Hi,

I'm having the same problem. I'm able to login to my web account but then I get the following error, when login from ServiceStudio:

"There was an error connecting to your environment: Invalid username/password."


I installed the version on my Mac ServiceStudio-11.53.0.60533
And I can't get out of this screen.
Captura de Tela 2022-06-05 às 08.12.42.png

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