issues while taking Certification exam

Hello Team,

I have registered certification exam for Associate web developer Outsystems  11.

Not able to attend single question coz getting disconnect again again.

Prometric support agent/technician had check internet speed also that was good enough.

I spent more than 5 to 6 hours to launch exam and then moved ahead till 360 environment check.

Kindly suggest can i reschedule exam or get refund.

Hi Deepika,

Raise a ticket on outsystem support.that will be connect with you



Hi Deepika,

Sorry to hear that you've faced difficulties in your exam.

Rahul's suggestion is on the spot.

Do send us an email to and we will follow-up directly with you.
Every case is a different, case and we need to understand what happened with your exam session and provide a suitable solution.

Best regards,

Head of Training @ OutSystems