ITIL CMDB and Incident Manaement

ITIL CMDB and Incident Manaement

  
Does anyone know how I can get a copy of the ITIL CMDB Incident Manager eSpaces developed by INOV?  It was included in the Express edition, which is no longer available.
Hi Chuck, and welcome to the Agile Network.

Are you sure you don't mean the IT Asset Manager component? The ITIL CMDB Incident Manager is property of INOV, and you should contact them through the component page to get a copy of it.

If you mean the IT Asset Manager, then do let us know, and we'll se what we can do.

Regards,

Paulo Tavares

INOV has a number of components for supporting ITIL, including CMDB, Incident Management, Change Management and Financial Management.

More info about the CMDB can be found here: http://www.outsystems.com/NetworkSolutions/ProjectDetail.aspx?ProjectId=10

A
nd about the Incident Management here: http://www.outsystems.com/NetworkSolutions/ProjectDetail.aspx?ProjectId=11

I
'm also including a PDF file with a small description of the main components.

Miguel Mira da Silva
IT Governance Group
INOV - INESC Inovação