Shivangi Thakur
Rank: #1585
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Ultimate PDF
Question

Hi ,

I am not able to download PDF using ultimate PDF component, getting this error ( please refer attachment), also this error is random, sometime it comes sometime it doesn't. With development environment we are not facing any issue but with UAT environment the issue is there.. we tried updating chromium but still issue persist.

Please help me with this.

 

UltimatePDF.JPG

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on 2020-10-26
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Sourav Pasari
Rank: #388

Hi,

Can you check the details in service center error log. Please check if you can find a details of the same error.

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on 2020-10-26
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Shivangi Thakur
Rank: #1585

Hi Sourav,


Please refer attachment .


Thanks!

LogDetails.png

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on 2020-10-26
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Jorge Martins
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MVP
Rank: #19

Hi Shivangi Thakur,

For component-specific questions you should post them in the component's support page, as that will notify the development team and you will likely get better/faster answers.

Meanwhile I shared your question with someone from the development team, hopefully they will be able to look into it and provide some insight here.

Cheers!

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on 2020-10-26
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Shivangi Thakur
Rank: #1585

Hi Jorge,


Thank you so much for your help and advice  :)

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on 2020-10-26
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