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service studio Errors

Hello, 

Attached are two screenshots of  errors I'm facing  while installing Service Studio on my Mac. I'm able to install the whole app but with a warning while downloading the Microsoft .Net frameworks. but at the time of launch I'm getting an error that developer cannot be verified.

so it will be highly appreciated if someone can help me with this regard or can someone please let me know that is there any separate Mac version of the Service Studio.

Thanks and regards

Anil Kumar 

Screenshot20201101at8.08.27PM.png

Champion
Rank: #106
Solution

Ah, the MacOS Catalina ... this is the exclusive case.

For setup, follow the step by step process as listed at 

https://success.outsystems.com/Support/Enterprise_Customers/Maintenance_and_Operations/OutSystems_Service_Studio_for_Mac/Technical_Preview_-_OutSystems_Service_Studio_for_Mac

During setup, the Service Studio installer downloads and installs .NET Framework. So, make sure you are connected to internet and has no firewall blocking to the update service.


Champion
Rank: #106

Hi Anil,

It seems you forgot to upload the second screenshot. However looking at the attached warning screen, it is likely you are using some other version of Service Studio on mac.

For Mac, you should use a specific Service Studio, OutSystems Service Studio-11.6.1 (Build 3701). It is compatible with Platform Server 11, release Sep.2018 or later.

Checkout the details at https://www.outsystems.com/Downloads/ScreenDetails.aspx?ReleaseId=19351


You  may also like to experience the new cross-platform Service Studio, which is available through the Early access program. To learn about it do visit  https://success.outsystems.com/Support/Enterprise_Customers/Maintenance_and_Operations/OutSystems_Service_Studio_for_Mac


Regards,

Swatantra

Rank: #13677

Hi Swantantra, 

thank you so much for your reply I'm attaching the 2nd screenshot here and the first link you provided does not  offer the macOS Catalina. and the other link asks me to fill up the form, after filling the form I received an email saying that  the confirmation of (EAP) will be reviewed  and then I'll be notified whether I get this version or not.

plz let me know  if there is any other possible way to install Service Studio on my macOS Catalina  it will highly appreciated . 

however I tried following  build found on this forum but again faced the same issue.

File

OutSystems Service Studio-11.7.4 (Build 17634).dmg

Size

606.59 MB

  



Screenshot20201101at7.37.38PM.png

Champion
Rank: #106
Solution

Ah, the MacOS Catalina ... this is the exclusive case.

For setup, follow the step by step process as listed at 

https://success.outsystems.com/Support/Enterprise_Customers/Maintenance_and_Operations/OutSystems_Service_Studio_for_Mac/Technical_Preview_-_OutSystems_Service_Studio_for_Mac

During setup, the Service Studio installer downloads and installs .NET Framework. So, make sure you are connected to internet and has no firewall blocking to the update service.


Rank: #13677

Hi,

thank you so much for your time and yes above link worked and now I'm able to launch the app on my mac but but there is little problem I just changed the privacy and security settings to "allow apps from AppStore" and it gives me warnings to allow all fonts to open from finder. only after adding this I'm able to launch the ServiceStudio on my mac.