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Invalid Username and password for Service Center

Hi,

I was using Service Center in the enterprise environment. When I refreshed the page it logged out. I tried to log in. But I am getting an "Invalid User name password" error. Can someone advise why? Recently I added my load balancer to the "ServiceCenter/Environment_NetworkSecurity.aspx" and changed the below site properties in the Users module InvalidLoginCheckWindowInMinutes to 2 minutes, EnableBruteForceProtection to True and EnableBruteForceProtectionPerIP to True

Regards,

Abira

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MVP
Rank: #17

Hi Abira,

are you the only one person that has credentials with Admin rights to login to Service Center/Lifetime?
If there is someone that can login they can login to LifeTime and reset your password.

Regards,

Danie