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Idp Mobile log in failing frequently
Application Type
Traditional Web, Mobile
Service Studio Version
11.9.0 (Build 33414)

All of sudden we are getting trouble to login to the mobile application by using Idp , Idp Mobile and Okta as Auth server (SAML).

The  in App browser is closing after providing the user name and password and we could see that the Okta is returned the successful login response.

There is no issue when we try to login via web view.

NOTE: sometime the log in is working fine even from mobile but most frequently we are getting issues.

Error can seen in the Idp  Module.

RequestUrl: https://hostname-xxxx/IdP/Login.aspx?OriginalURL=%2fMyFDC%2fscreenservices%2fIdPMobile%2fIdPMobileFlow%2fSamlLogin%2fActionIdP_SSO_URL&FromMobile=True (Method: GET)

"Error invoking callback OutSystems.HubEdition.RuntimePlatform.Callbacks.StaticContentCallback on event SessionStart: The remote server returned an error: (500) Internal Server Error. 


Error invoking callback OutSystems.HubEdition.RuntimePlatform.Callbacks.StaticContentCallback on event SessionStart: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at OutSystems.HubEdition.RuntimePlatform.Callbacks.Invoke.WebServiceCallbackInvoke.rp#cbwhkpua(Int32 atu, Int32 atv, Int32 atw, String atx, String aty)
at OutSystems.HubEdition.RuntimePlatform.Callbacks.Invoke.WebServiceCallbackInvoke.InvokeInner(String locale, AppInfo app, SessionInfo session, EventListener listener)
at OutSystems.HubEdition.RuntimePlatform.Callbacks.StaticContentCallback.Invoke(AppInfo app, EventListener listener)
   at OutSystems.HubEdition.RuntimePlatform.InjectionCache.RunCallbacks(AppInfo app, SessionInfo session, CallbackEvent evt, Int32 espaceId, Nullable`1 tenantId)



Rank: #2373

This issue seems to be re producible only for one environment. the other environment is working fine.

Any help here ?

"Error invoking callback OutSystems.HubEdition.RuntimePlatform.Callbacks.StaticContentCallback on event SessionStart " from idp Module