[Touch ID Plugin] Not identifying on Android 10
Forge component by OutSystems R&D
Published on 09 Dec 2020
Application Type


We are having complaints from our customers who have Android 10 SDK 29.

The component is not identifying that these devices have Touch Id.

Are there any settings that I need to enable for this case?

Anyone else going through this?

Yes, I have the latest version of the component

Eduardo Benites

Rank: #5873


I am having the same issue. The plugin is giving an error code 2, TouchID is not defined.

I am using Android version 10 with One UI version 2.5.

I just installed the plugin, so it is the latest version.

Rank: #5873

Update for all, as a newbie on Outsystems Mobile I missed a step that fixed the issue.

Once a new plugin is added, you should re-generate the app for the full integration to take effect.

While I can't say that this is a general way that all plugins will work, this action fixed my issue.

Cheers, all, hope this helps someone.