Ja
Rank: #2397
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8Comments
Debugging
Question
Reactive
Debug
Application Type
Reactive
Service Studio Version
11.10.6 (Build 37198)

Hi Experts,


I have tried to debug my application this error show up I followed all the suggestion on the message and the issue still the same.


Please see screenshot

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on 21th Jan
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Sachin Waghmare
Rank: #300

Hi Ja,

I had also faced the same issue yesterday when debugging some code and I though that it was due to bad internet connectivity or pressing the F11 key very frequently causing this issue. Is this was the case with you as well??

As a work around I had closed this pop up and restarted the debugging to resolve the issue.

Thanks & Kind Regards,

Sachin

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on 21th Jan
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Ja
Rank: #2397

Hi Sachin,

I also tried this however it always shows this message.

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on 21th Jan
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Ozan Cali
Rank: #572

Hi,

I wonder if this is actually about your current Chrome installation. OutSystems states that 'The browser and the debug are in constant communication. If the browser gets unresponsive at some point the debug session will be affected.'

Would it be bothersome to tweak some Chrome settings or reinstall Chrome altogether? This thread might give you more insight:

https://www.outsystems.com/forums/discussion/62871/reactive-debugger-service-studio-issue/


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on 21th Jan
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Ja
Rank: #2397

Hi Ozan,


I also tried to use my free account, it works as expected.

I also tried to create a simple page and click the debug still the same issue occurs.


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on 21th Jan
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Ozan Cali
Rank: #572

Replying to Ja's comment on 21 Jan 2021 09:25:30

That's weird indeed. I would suggest you open a support ticket to OutSystems.

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Shweta Gedam
Champion
Rank: #272

Hi Ja,

Try to restart your Service Studio and start the debugger again.

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on 21th Jan
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Ja
Rank: #2397

Hi Shweta,

Yes, I already tried it the same issue occurs.

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on 21th Jan
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Shweta Gedam
Champion
Rank: #272

Replying to Ja's comment on 21 Jan 2021 09:39:50

Oh, then as the Ozan said, raise a support case for this.

1) Here is the step by step documentation link to open a support case:

https://success.outsystems.com/Support/Enterprise_Customers/OutSystems_Support/02_How_to_Open_a_Support_Case

2) You can also directly mail to: support@outsystems.com (Outsystems Support) for any technical issues.


Hope you will get the solution faster, Thanks :)



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