[IdP] "Unable to Process request" Azure

Solved

Question

Application Type

Traditional Web

Hi idP team,

We are trying to implement SSO using Microsoft Azure AD.

I've included the log for a failed login below.

Could you please give us some pointers on what to check?

The results would indicate that the request is getting through to the Azure server ok but the response is not being handled on the application side.

Many thanks for any assistance

Andy.

on 27th Jan

Solution

Hey Andy,

Good morning!

It's been a while since I did this but what I do remember is that this issue is most likely at the SAML Signing Certificate in line with the below:

Hope this helps and please send my regards to the team.

Thank you and kind regards,

Chris

on 27th Jan

Thanks Chris,

Apologies for the long delay!

You are on the right track here and there was indeed a certificate issue causing our exception.

Many thanks,

Andy

on 30th Mar

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