16
Views
6
Comments
Popup appears with background

I have a popup with white background-color, however, the popup has an if and the popup can be bigger or smaller depending on the condition. And when the popup is smaller instead of appear only a small popup with white background it appears a bigger popup with white background and below gray background color. Like it is in the image the popup content is in the white background color however below there is the gray background-color.

Do you know how to solve this issue? To have only the popup with the size that is necessary and only with white background? Thanks!

Champion
Rank: #371

Hi, friend.

Are you using reactive or traditional? Is that the popup widget or modal widget?

If the problem is just the color, maybe you can change it through JS/CSS.


Kind regards.

Rank: #7191

Thanks, its traditional. The issue is with the size of the popup.

Champion
Rank: #371

Hi Jake,

Good morning!

If you are using Traditional, can you please check if you are using the LayoutPopUp web block for the web screen as shown below:


Hope this helps,

Thank you and kind regards,

Chris

Rank: #7191

Thanks, yes Im using Layout\LayoutPopup but from WebPatterns eSpace.

Hi Jake,

Still encountering the issue?

Kind regards,

Chris