System User for APIs
Application Type
Traditional Web, Mobile, Reactive, Service
Platform Version
11.11.0 (Build 26567)

Hi All,

We are on OS11 and deployed on AWS. We are facing invalid username password error for multiple scenarios like trying to test rest api through Service Studio, Creating a new Application through service studio etc. The error log is below:


System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> ssServiceCenter.ExcptInvalidLogin: Invalid username or password.
at ssServiceCenter.WebServices.ServiceStudio.Handshake(String inWSusername, String inWSpassword, String inWSversion, String inWSlastUpVersion, Boolean& outWSok, String& outWSerror)
--- End of inner exception stack trace ---
at ssRESTDevService.WRefServiceStudio.WRefServiceStudio.Handshake(String inWSusername, Boolean inWSusernameSpecified, String inWSpassword, Boolean inWSpasswordSpecified, String inWSversion, Boolean inWSversionSpecified, String inWSlastUpVersion, Boolean inWSlastUpVersionSpecified, Nullable`1& outWSok, String& outWSerror)
at ssRESTDevService.ExtendedActions.WebRefServiceStudio_Handshake(HeContext heContext, Boolean[] optionalValuesBitMask, String inWSusername, String inWSpassword, String inWSversion, String inWSlastUpVersion, Boolean& outWSok, String& outWSerror)
   at ssRESTDevService.Actions.ActionInnerHandshake(HeContext heContext, String inParamusername, String inParampassword, String inParamversion, String inParamlastUpVersion, Boolean& outParamok)


We have checked that the basic authentication is disabled in the modules like TemplateManager, RestDevService etc. Anyone faced this issue?

Please let me know if this information is not sufficient.

Hi Akshay,

Are you exposing the API's or consuming the API ?

Make sure there is no OnAuthentication event in your calls or Set Authentication to "None" if you do not need authentication.

Thanks

Ravi

Champion

Hi,

You could check the API on outside outsystems (usually I'm using Postman)

check if the API can be called.


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