Hey,

I'm not 100% sure since I cannot see the entire stack trace but there's a word "Timeout" on the 2nd line upon GeneratePDF Action.

What you can do is try to see if your binaries are set up correctly.
Another is to check if you can generate (with less data).
If you can generate with less data, you might need to Optimize your query or the PDF itself so it would generate within the standard timeout.

Usually if it goes beyond 2mins it normally times out. If you cannot optimize it further and really expect this PDF to be large, then I would suggest to extend the Extension and the Module's timeout through (Factory Configuration).

Hope I could give you an idea on how to work around with concerns like this.

Let me know if you need further assistance.

-Bojo

Hello,

this timeout mention is just a parameter that you can pass on to the function.
Sadly I can't see the full stack trace either. This is the only part shown in OutSystems.

I do see that all calls are handles in around 1500ms, so it shouldn't be an issue of timeout.

Both failing and succeeding calls have the same timing.

Kind regards,

How many Front End Servers do you have running as of the moment?

Try to see if the successful ones are isolated in another server and the ones failing if it's specific to the other one.

I had a previous encounter where in the PDF would only generate on one of my FE servers (due to incorrect configuration).

Just a guess.