SOAP Webservice consume error: There was an error contacting the server
Application Type
Traditional Web
Service Studio Version
11.10.17 (Build 40956)
Platform Version

We are trying to consume a SOAP web service from our Service Studio.

We get the following error:

There was an error contacting the server (Detail: The remote server returned an error: (500) Internal Server Error.)

When we use SOAPUI or even a browser, there is no problem consuming and invoking the Webservice


Any ideas?


Hello Marios,

Maybe try using the secure alternative with HTTPS. Also, you should make sure the WSDL is accessible from the OutSystems servers, if you have any IP restrictions it might not work.



Hi Marios,

Better to download the WSDL file and upload it to Outsystems service studio. Also had a similar issue and it worked for me.

Hope this helps.

Kind regards,


Hey @Bogdan Boglea,

I tried that, but I get an error when I try to publish it.

Hey @Christopher Bautista,

How can I do that?

Thanks :)


Hi Marios,

As far as I remember, access the wsdl url via browser, then once the information has been displayed, copy and paste it to notepad. Then save it having a file extension .wsdl

In service studio, go to Integrations --> Soap --> Consume Soap Web Service, then choose file. Select the one you created.

Kind regards,


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