Status not being updated in Case Management
Question

Hi ,

While using Case Management framework , we have created a static entity 'CaseStatusConfiguration' to maintain various case status, initially we used  'PendingWithDealer' case status as initial but later introduced new initial status as 'draft'. But it is not getting reflected even on deleting the previous entity and adding a new one in place of the old status entity, GUID for the new case status is not getting refreshed.


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Thanks.

Hii Soumya

Can you please look into the Assignment Action you have used and what are you assigning to the new entry into that? 

Thanks. Will check the assignment.

Hi @Soumya Sharma 


It is possible to use an aggregate within an function server action, which has a filter with ORDER (1) defined in its register for the first desired status, this will guarantee the return of the correct status.


I've done this once for a similar case

Thanks, will check the order of the status records.

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