Lost the icons in all reactive web apps after platform upgrade.. somehow :(
Question
Application Type
Reactive
Service Studio Version
11.11.0 (Build 42742)
Platform Version
11.11.3 (Build 29602)

It seems i lost the standard icons in all reactive web apps after i upgraded the platform. First i wasn't sure so i made a simple app which only showed some icons and published it on my Production environment. It ran just fine. But after the upgrade to the latest on premise version of the platform the icons were shown as squares. 


There are no error's in the page and the icons are shown in Servicestudio and just to be clear. Its not a custom font but the default which is provided by the platform.


I have no clue what causes this.

Has anyone an idea?



Thanks in advance,

The problem lies in the fact that we were coming from release 4.1 back in 2007.

It seems that a parameter was missing and the css file incorrect due to this.

Below are the steps to resolve this problem.


Hello Michiel,

On the tab network from the browser if you filter by font it appear the fontawsesome? Like the image below?

If you inspect the icons? What are the classes that you have? Something like the image below?

I cannot upgrade my server to make a test.

Hope it helps you debug.

Best Regards,

Nuno R


Thanks for you reaction.

This one of the parts that is is missing the icon.

I noticed that there is no ::after

And i looked at the netwerk from the browser and no fonts are there at all




This is a screenshot from a normal/classic webapp

There you can see the font is loaded


It looks like the refernce to fontawsesome is missing, maybe someone forget to add it. Errors happen, send a message to support telling that.

Hope they solve your problem.

Thanks for your time.

I will.


Best Regards.

The problem lies in the fact that we were coming from release 4.1 back in 2007.

It seems that a parameter was missing and the css file incorrect due to this.

Below are the steps to resolve this problem.


Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.