Idle session
Service Studio Version
11.11.4 (Build 43812)

I have implemented a fix the notification on our site Notification Auto/time interval triggering

Then I notice that even when now I go idle the session is not getting expired.

may I know how does the session being handle when a certain part of the page is being refresh for an interval of 15 seconds atleast.

do I need to do something to force my session to be expired when going idle for certain minutes.

Hello Cabral,

Please check if these discussions can be helpful:


Hi Cabral,

Because you are sending request to your server on a regular interval so this is not actually treated as idle and that is why your session is not getting expired.

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