[MSWordUtils] MSWordsUtils - Method not found (DoCx Extension)
Forge component by Stuart Harris


Is there anyone who encountered this kind of issue using the MSWordsUtils Component?

Working in Dev but not in UAT. We were able to successfully deploy the application and it was the same in both environments.

Appreciate your help, team. Thank you!


Method not found: 'Void OutSystems.Nss DocX Extension.Iss DocX Extension.MssDocX_ReplaceBookmarkWithImage(OutSystems.NssDocX Extension.RCDocXDocumentRecord, System.String, Byte[], Int32, Int32, System.String)'.


Method not found: 'Void OutSystems.NssDocX_Extension.IssDocX_Extension.MssDocX_InsertImage(OutSystems.NssDocX_Extension.RCDocXDocumentRecord, Byte[], Int32, Int32, System.String)'.


Hello Jayson,

Just happened to notice your post. I am hoping you have already figured the root cause by now. 

if not, then in ServiceStudio -> Manage Dependencies -> DocX_Extension you may want to check if 'DocX_InsertImage' and 'DocX_ReplaceBookmarkWithImage' are selected. Seems like they are/were not.

Hope this solves it,



Hello Jayson,

Did the above suggestion work out for you? Alternatively if you ended up resolving it in another way, please do share any tips. I was reminded of this issue while assisting another member today who did not have certain server actions available to choose from in 'Manage Dependencies' for no apparent reason, albeit for a different component.


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