[Camera Plugin] App crashes after taking a picture at specific devices
camera-plugin
Forge component by OutSystems R&D
Application Type
Mobile

Hi,


We are facing some issues (app crashes) when a user is taking a picture and confirming it.


This issue has been reported only in the Production environment since this occurs only on specific devices:


 - Samsung SM-T515 (tab A 10.1 2019) / Android 10

 - Samsung tab A


We cannot perform debug (is in a Production environment) and based on Date time indicated by a user we identify this error at the same time that the app crashes.


"Database 43f4dcbc-fd8c-42d9-9c42-e5eeb9787e67_66ba940d-3616-4623-8794-7aee2bfb2b87 failed to close database cannot be closed while a transaction is in progress"


Note: This application runs most of the time on Offline Mode.


Thanks in advance.

Champion

Hi Joao,

There can be multiple reasons for the same:
- Poor connectivity while the picture was captured & you were trying to directly upload it to the server.

- Connection timeout in case the image getting upload was large in size.


I don't think this is related to Camera-Plugin;

Can you clarify whether you are trying to upload directly to the server & via which approach.

If yes then; I would recommend capturing & save the image locally as a binary & then upload the same to the server accordingly via sync pattern or as required.


Hope it helps,

Assif

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