Error on Closing Popup
Application Type
Traditional Web
Service Studio Version
11.11.9 (Build 46344)

I am doing maintenance on an application that has a popup and I'm getting "An exception occurred in the client script. Error: parent.RichWidgets_Popup_Editor_Close is not a function" when the execution hits the "Popup_Editor_Close" action.  Do you have any idea why.  I've never seen this before.  Thanks.

Hi James,

Please check whether you placed the pop up on right position or not. this problem occur sometime when we placed popup outside the main container or outside the layout.

also please share the sample oml if any so we can help to check.

hope this helps.


Regards,

Shoeb

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