"The connection has timed out" while trying to login to my web application

We are facing connection timed out error while trying to login to my web application after successful publishing of my web app. So currently unable to login to my web application. We didnt make new changes in the application. But now unable to login to application. Anyone faced this issue??

TimedOutError.png

Hello Arnab,

Are you calling any REST API or any server action in OnInit ?  Can you share the Error log message shown in the Service Center for better understanding?

Regards,

Pavan R

The connection has timed out

eSpaceVer: Id=774, PubId=0, CompiledWith=11.12.0.30002
RequestUrl: https://personal-b8s39tvc.outsystemscloud.com/NCP/moduleservices/log?clientTimeInMillis=1627466303269 (Method: POST)
AppDomain: /LM/W3SVC/22/ROOT/NCP-67-132719326223911742
FilePath: C:\OutSystems\Sandboxes\P4V8V5019\Platform Server\running\NCP\
ClientIp: 165.225.124.120 X-Forwarded-For: 103.42.159.206
Locale: en-US
DateFormat: yyyy-MM-dd
PID: 4672 ('w3wp', Started='7/26/2021 7:16:13 PM', Priv=553Mb, Virt=2115733Mb)
TID: 41
Thread Name:
.NET: 4.0.30319.42000
Client Runtime Packages: client-runtime-core= 3.9.2;client-runtime-view-framework-react= 2.10.4;client-runtime-widgets= 2.10.4;
Client-Side Log

DoLogin
CommunicationException: The connection has timed out
at e.c.onTimeout (https://personal-b8s39tvc.outsystemscloud.com/NCP/scripts/OutSystems.js?oay51q5QPx9P8Xmw2HkooQ:3:6249)
    at https://personal-b8s39tvc.outsystemscloud.com/NCP/scripts/OutSystems.js?oay51q5QPx9P8Xmw2HkooQ:3:3583

Hello Arnab,

Is it possible to share the Application URL and please let me know if you are using any API or Server action in OnInit.

Regards,

Pavan R

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