Unable to Call API running on company Network from Outsystems
Application Type
Traditional Web, Service

Hello Team,

I am trying to access REST APIs running on company on-premise server from Outsystems. I am making a consume REST API call to the REST APIs but getting "Internal server error".

As the outsystems is running on cloud and the REST APIs on corporate network, how to establish connection.

Please advice

Hi Saurav,

It sounds like the REST APIs you are trying to consume are behind a firewall and a VPN tunnel needs to be established between company on-premise server and the OutSystems cloud.

You can request it by opening a support ticket to OutSystems.

On another note, I would actually expect a timeout when you are not able to reach the behind-the-firewall server, but in your case you are getting a 500 internal server error, meaning the server you request is returning a generic error message. Are you able to see the logs in on-premise server to analyse whether your request reaches there?

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