[Ultimate PDF] ssUltimatePDF.ExcptUnknownError: An error occurred when trying to print
Forge component by Leonardo Fernandes
Application Type
Traditional Web

hi

I already download chrome in my server

C:\Windows\Temp\.local-chromium\Win64-637110


when generating pdf, I also see chromium in task manager, seem the chrome is ok

but I still got below error in production


while UAT have no such problem.


I found that production firewall blocked google, UAT not, is it related ?




ssUltimatePDF.ExcptUnknownError: An error occurred when trying to print to pdf https://outsyshkitsapp.ap.manulife.com/ManulifeATRS_Reports/IR56M_Memo.aspx?Year=2021&AgentCode=905825&Commission=65323.48000000&Bonus=66935.87000000&BonusPlan=0.00000000&StockOptions=0.00000000&IsActive=True&Month=&CurrencyCode=04
at ssUltimatePDF.Actions.ActionPrintToPDF_Internal(HeContext heContext, String inParamAbsoluteURL, String inParamPaperSize, String inParamMarginSize, Boolean inParamReuseSession, Byte[]& outParamPDF)
at ssUltimatePDF.Actions.ActionPrintToPDF_Advanced(HeContext heContext, String inParamURL, String inParamPaperSize, String inParamMarginSize, Byte[]& outParamPDF)
at ssManulifeATRS_Reports.RsseSpaceUltimatePDF.MssPrintToPDF_Advanced(HeContext heContext, String inParamURL, String inParamPaperSize, String inParamMarginSize, Byte[]& outParamPDF)
at ssManulifeATRS_Reports.Actions.ActionGetIR56MFForZip(HeContext heContext, Int32 inParamOrientation, String inParamagentcode, Int32 inParamYear, String inParamReportType, String inParamCommission, String inParamBonus, String inParamBonusPlan, String inParamStockOptions, Boolean inParamIsActive, String inParamMonth, String inParamCurrencyCode, Byte[]& outParamBinFile)
at ssManulifeATRS.RsseSpaceManulifeATRS_Reports.MssGetIR56MFForZip(HeContext heContext, Int32 inParamOrientation, String inParamagentcode, Int32 inParamYear, String inParamReportType, String inParamCommission, String inParamBonus, String inParamBonusPlan, String inParamStockOptions, Boolean inParamIsActive, String inParamMonth, String inParamCurrencyCode, Byte[]& outParamBinFile)
at ssManulifeATRS.Actions.ActionReportToZip(HeContext heContext, String inParamYear, String inParamReportType, String inParamCommission, String inParamBonus, String inParamBonusPlan, String inParamStockOptions, String inParamAgentCode, Int32 inParamMaxLength, Int32 inParamCountAsWhole2, Int32 inParamCountZip2, Object inParamCreateZip, Int64 inParamBatchRunId, Boolean inParamIsActive, String inParamMonth, String inParamBatchHistoryID, String inParamCurrencyCode, Int32& outParamCountAsWhole, Int32& outParamCountZip)
at ssManulifeATRS.Actions.ActionMemoBatch(HeContext heContext, String inParamFinancialYear, String inParamAgentCode, Int64 inParamBatchRunId, Int32 inParamStartId, Int32 inParamEndId, String inParamBatchHistoryId)
at ssManulifeATRS.Actions.ActionBatchRun(HeContext heContext)
   at ssManulifeATRS.TimerTimerBatchDownload.Execute(HeContext heContext, Int32 timeout)


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